Frequently Asked Questions

Everything you need to know about Invuno and professional invoicing

Getting Started

How do I create my first invoice?

Simply sign up for a free account, click 'Create Invoice', fill in your business details and client information, add line items, and save. You can then download it as a PDF or copy the HTML to send via email.

Do I need a credit card to start?

No! Our free plan gives you 3 invoices total with no credit card required. You can upgrade to Pro anytime for unlimited invoices.

What browsers does Invuno support?

Invuno works on all modern web browsers including Chrome, Firefox, Safari, and Edge. No installation or downloads required - just open your browser and start creating invoices.

Features & Pricing

What's included in the free plan?

The free plan includes 3 invoices total (forever), all currencies, custom brand colors, logo upload, PDF download, and cloud storage. Perfect for trying out the service or occasional invoicing.

What do I get with Pro?

Pro ($9.99/month) includes unlimited invoices, invoice search, delete invoices, priority support, and early access to new features. Plus all free features.

Can I delete invoices on the free plan?

No, invoice deletion is a Pro feature. This prevents abuse of the 3-invoice limit. Pro users can delete invoices anytime.

What currencies do you support?

We support USD ($), EUR (€), GBP (£), JPY (¥), INR (₹), CAD (C$), and AUD (A$). More currencies coming soon!

Invoicing Best Practices

What should I include in an invoice?

A professional invoice should include: your business name and contact info, client details, unique invoice number, invoice date, due date, itemized list of products/services, quantities, rates, subtotal, taxes, and total amount due. Invuno includes all of these fields.

How do I number my invoices?

Invuno automatically generates unique invoice numbers in the format INV-YYYYMM-XXXX (e.g., INV-202605-1234). This ensures each invoice is unique and easy to track.

When should I send an invoice?

Send invoices immediately after completing work or delivering products. For ongoing services, invoice at agreed intervals (weekly, monthly). The sooner you invoice, the sooner you get paid!

What payment terms should I use?

Common payment terms are Net 30 (payment due in 30 days), Net 15, or Due on Receipt. Choose terms that work for your business and clearly state them on your invoice.

Technical

How do I download my invoice as PDF?

Click the 'Save as PDF' button in the invoice editor. This opens your browser's print dialog where you can save as PDF. The invoice is optimized for printing with all editing controls hidden.

Can I customize the invoice design?

Yes! You can customize your brand color, header/footer text color, upload your logo, and add advanced fields like tax ID, bank details, and PO numbers.

Where are my invoices stored?

All invoices are securely stored in the cloud using Supabase (PostgreSQL). Your data is encrypted and backed up regularly. You can access your invoices from any device.

Can I export my invoices?

Yes! You can download each invoice as a PDF or copy the HTML to use in emails. We're working on bulk export features for Pro users.

Account & Billing

How do I upgrade to Pro?

Click 'Upgrade to Pro' from your dashboard or pricing page. You'll be redirected to our secure payment processor to complete your subscription.

Can I cancel anytime?

Yes! Pro subscriptions can be cancelled anytime from your account settings. You'll retain Pro features until the end of your billing period.

What happens if I downgrade?

If you downgrade from Pro to Free, you'll keep all your existing invoices but won't be able to create new ones beyond the 3-invoice limit. You also lose access to search and delete features.

Is my payment information secure?

Absolutely! We use Dodo Payments, a PCI-compliant payment processor. We never store your credit card information on our servers.

Still have questions?

Contact our support team or start creating invoices for free

Contact SupportGet Started Free